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Contact Support Team

Flexense is fully committed to provide the best possible pre-sale and post-sale customer support with 24 hours service response time. Corporate customers requiring pre-sale assistance or post-sale support, please provide your phone number and a member of our support team will call you as soon as possible.

For urgent issues, please send an e-mail to: support@flexense.com

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** We are typically replying to all support requests within 24 hours. If you will not see a reply within 24 hours, please contact our support team and check your spam box for e-mails originating from support@flexense.com.

*** Flexense is committed to provide the best possible support for our customers. We are maintaining a centralized database of all issues, bugs and service requests and taking care of them according to the required priority. Bugs and issues detected in both the freeware and the commercial edition of the product resolved as fast as possible.

**** If you have an urgent issue or a bug that should be resolved immediately,
please contact us at: support@flexense.com

DupScout News

12-May-2026

DupScout v18.1 adds a new, adaptive duplicate files search mode, adds support for new file types to the built-in file classification plug-ins allowing one to search specific types of duplicate files and improves the duplicate files search statistics pie charts. In addition, the new version improves the duplicate files search options dialog, improves the DupScout command line utility and fixes a number of bugs.

10-Apr-2026

DupScout v18.0 redesigns the duplicate files search results dialog, adds the ability to filter file search reports by the report ID and improves the file search reports dialog. In addition, the new product version improves the JSON, CSV and XML duplicate files search reports, improves the main DupScout GUI application and fixes a number of bugs.

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